Professional Development Australia-coaching and mentoring

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Coaching and mentoring

It can be so frustrating when a member of your team underperforms. You can see the potential below the surface but you seem unable to help them realise it. You may have tried to talk to them or incentivise them with salary increases, which work for a short while before they slip back to their old unproductive ways. What can you do?

Workshop objectives
We have 12 objectives that will allow us to achieve the overall goal of becoming better coaches.
Here are our learning objectives:
- Identify the difference between mentoring and coaching
- Understand the GROW model
- Identify and set appropriate goals using the SMART method of setting goals.
- Understand how to identify the current state or reality of your employee’s situation
- Identify the steps needed in defining options for your employee
- Understand how to create a preliminary plan
- Finalise a plan or wrap it up motivating your employee to work within them.
- Identify the benefits of fostering trust with your employee
- Identify the steps in giving effective feedback.
- Identify and overcome obstacles that hinder the growth and development of your employee..
- Identify the end and how to transition your employee to other growth opportunities.
- How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.






For the online delivery option, you will need to have access to a computer with an internet connection.



Your enrolment is valid for a period of twelve months.



1 online multi-choice assessment



CPD Hours - 2


  • Professionalism and Ethics: 1.00
  • General/Others: 1.00

Enrol Now

Student Info – AAMC Training Policies

Do you qualify for Credit Transfer /RPL


  • Unit 1, 421 Blackshaws Road,
    Altona North, Victoria 3025

    Phone: 1300 2262 33 +61 3 9391 3643
              1300 AAMC ED +61 8 9344 4088


System Requirements

  • What computer and software will be needed?
    • Windows XP or Linux based computer with internet connection.
    •  Internet Explorer 8.0 and above OR Mozilla Firefox
    •  Quick Time Player 4 and above
    •  Acrobat reader 6 and above
    •  Adobe Flash Player
    Download speeds
    •  Min 2 Mbps or above speed is required for running video