Financial Abuse Awareness Education
Banking Code of Practice
This Financial Abuse Awareness Education course provides information about the Banking Code, the key provisions that relate to mortgage brokers and guidance to help you better identify potential financial abuse.
Members of the Australian Banking Association (ABA) agree to abide by the ABA’s Banking Code of Practice (Banking Code). The Code was updated in July 2019 and changes include requiring the establishment and maintenance of appropriate processes to identify and deal with customers who may be in vulnerable circumstances.
After completing the course, you will:
- Understand what the Code is and who it is designed to benefit
- Understand the Code’s obligations and your responsibilities in relation to co-borrowers and guarantors
- Recognise the circumstances where customers may experience vulnerability
- Better identify potential financial abuse
- Enhance your understanding of what lenders expect from you if you have identified financial abuse.
COURSE REQUIREMENTS:
For online delivery you will need access to a computer with an internet connection.
COURSE DURATION:
Your enrolment is valid for a period of twelve months.
ASSESSMENTS:
1 online multi-choice assessment
ADDITIONAL INFORMATION:
CPD Hours - 0.5