Business & Management Australia-certificate iv in credit managment

Select Industry
FNS40115 Certificate IV in Credit Management

The course aims are to provide participants with the skills, knowledge and attitudes to be successfully employed in the Finance/Credit industry.

The course aims of the Certificate IV in Credit Management are to provide participants with the skills, knowledge and attitudes to be successfully employed in the Finance/Credit industry. This qualification is designed to reflect the role of employees working in finance/mortgage/credit industry who perform duties such as: • advising new clients and contacts interested in mortgage or finance broking services
• advising new clients and contacts interested in credit applications
• presenting credit options to clients based on identified needs
• preparing and presenting loan applications to lenders
• debt collection.


NOTE: If you have previous industry experience/training you may be eligible for Recognition of Prior Learning (RPL). Please refer to the RPL read more page to determine the eligibility criteria.



Available in all states via:
• Face to face (Classroom)
• Correspondence - online access plus a hard copy of the course manual will be posted to you.
• Online

This course can also be delivered for groups and on demand. Please contact our head office on 08 9344 4088 or for further information.
Regardless of your preferred delivery choice, qualified trainers will always be contactable for tutoring and assistance both via email and telephone. Also if have undertaken this course via face to face previously with AAMC Training and there are any areas you still do not understand you are welcome to return for free to the next available class covering this module.




For all delivery options, you will need to have access to a computer with an internet connection.
There are currently no entry requirements for this qualification.




Your enrolment is valid for a period of twelve months. With reference to “face-to-face” training; participants are guided through the learning material and the assessments are completed by the participant post class time. Hence overall course completion is controlled / directed by the participant.




• 8 online multi-choice assessments
• 1 short question and answer assessments
• 7 written assessments
• Role plays


12 Units of competency

Core Units of Competency:
FNSORG401 Conduct individual work within a compliance framework
FNSCRD401 Assess credit applications
FNSCRD402 Establish and maintain appropriate security
FNSCRD403 Manage and recover bad and doubtful debts
FNSCRD404 Utilise the legal process to recover outstanding debt
FNSCRD405 Manage overdue customer accounts
FNSCUS402 Resolve disputes
FNSINC401 Apply principles of professional practice to work in the financial services industry
FNSRSK401 Implement risk management strategies

Elective Units of Competency
BSBCUS403 Implement customer service standards
BSBWOR501 Manage personal work priorities and professional development
FNSFMK505 Comply with financial services regulation and industry codes of practice


CPD Points – 12

This course has been endorsed by the Australian National Training Authority and is registered on the Scope of Registration for AAMC Training Group RTO number 51428.

 NRT Logo

Enrol Now

Student Info – AAMC Training Policies

Do you qualify for Credit Transfer /RPL


  • Suite 1, 445 Melbourne Road,
    Newport, VIC 3015

    Phone: + 61 3 9391 3643
    Fax: + 61 3 9391 3903

System Requirements

  • What computer and software will be needed?
    • Windows XP or Linux based computer with internet connection.
    •  Internet Explorer 8.0 and above OR Mozilla Firefox
    •  Quick Time Player 4 and above
    •  Acrobat reader 6 and above
    •  Adobe Flash Player
    Download speeds
    •  Min 2 Mbps or above speed is required for running video