Business & Management Australia-business etiquette

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Business Etiquette

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. Poor etiquette can hurt your professional relationships.

Workshop objectives
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly.

By the end of this workshop, you will be able to:
- Identify what business etiquette is and why it’s important.
- Network with confidence
- Present themselves professionally.
- Understand the importance of dress codes and what they mean
- Understand how to use a business card effectively
- Remember names easily.
- How to conduct themselves at a business lunch
- Understand basic guidelines regarding, grammar standards in all written communication
- Understand telephone etiquette.
- Understand the benefits of international etiquette.







For the online delivery option, you will need to have access to a computer with an internet connection.



Your enrolment is valid for a period of twelve months.



1 online multi-choice assessment



CPD Hours - 2



Enrol Now

Student Info – AAMC Training Policies

Do you qualify for Credit Transfer /RPL


  • Suite 1, 445 Melbourne Road,
    Newport, VIC 3015

    Phone: + 61 3 9391 3643
    Fax: + 61 3 9391 3903

System Requirements

  • What computer and software will be needed?
    • Windows XP or Linux based computer with internet connection.
    •  Internet Explorer 8.0 and above OR Mozilla Firefox
    •  Quick Time Player 4 and above
    •  Acrobat reader 6 and above
    •  Adobe Flash Player
    Download speeds
    •  Min 2 Mbps or above speed is required for running video