Business & Management Australia-bsb30115 certificate iii in business dec18v4

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BSB30115 Certificate III in Business

This qualification is ideally suited for those seeking a career in the Business Services Industry. The Certificate III in Business is a qualification for those seeking to develop more specialised technical skills and knowledge for working in a range of business environments.

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.


NOTE: If you have previous industry experience/training you may be eligible for Recognition of Prior Learning (RPL). Please refer to the RPL read more page to determine the eligibility criteria.



Available in all states via:
• Face to face (blended - part-classroom/ remote self-paced)
• Correspondence - online access plus a hard copy of the course manual will be posted to you. (remote self-paced)
• Online (remote self-paced)

This course can also be delivered for groups and on demand. Please contact us on 08 9344 4088, 03 9391 3643 or for further information.

Regardless of your preferred delivery choice qualified trainers/ assessors will always be contactable for tutoring and assistance both via email and telephone. Also if you have undertaken this course via face to face previously with AAMC and there are any areas you still do not understand you are welcome to return for free to the next available class covering this module.


For all delivery options, you will need to have access to a computer with an internet connection.

Please note that the four role play assessments contained within this course will require a workplace observation sign off by a manager/supervisor.



Your enrolment is valid for a period of twelve months. With reference to “face-to-face” training; participants are guided through the learning material and the assessments are completed by the participant post class time. Hence overall course completion is controlled / directed by the participant.


• 12 written assessments which consist of short answer questions, case studies and written reports.
• 4 Role play assessments


12 Units of competency

Core Units of Competency:
BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective Units of Competency:
BSBINM301 Organise workplace information
BSBWOR204 Use business technology
BSBWRT301 Write simple documents
BSBWOR301 Organise personal work priorities and development
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBPRO301 Recommend products and services
BSBFIA301 Maintain financial records
BSBPUR301 Purchase goods and services
BSBADM311 Maintain business resources


CPD Hours - 12
Post-Nominal - Cert III. Bus

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Student Info – AAMC Training Policies

Do you qualify for Credit Transfer /RPL


  • Unit 1, 421 Blackshaws Road,
    Altona North, Victoria 3025

    Phone: 1300 2262 33 +61 3 9391 3643
              1300 AAMC ED +61 8 9344 4088


System Requirements

  • What computer and software will be needed?
    • Windows XP or Linux based computer with internet connection.
    •  Internet Explorer 8.0 and above OR Mozilla Firefox
    •  Quick Time Player 4 and above
    •  Acrobat reader 6 and above
    •  Adobe Flash Player
    Download speeds
    •  Min 2 Mbps or above speed is required for running video