Business & Management Australia-administrative support

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Administrative Support

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time, communicate and collaborate with others effectively.

Having effective administrative skills are essential in today’s work environment and not only applicable to individuals with Administration in their job titles. Being organised, punctual and effective in your communication, both written and verbal are crucial to us at every level of business. Good administrative skills reduce the risk of ‘things being missed’. Great administrative skills create exponential results that spot potential problems, overcome obstacles and leverage resources effectively. The practices presented in this module will take time to implement as routine into your daily work. However, making the commitment to consistently apply the concepts everyday will in no time at all become second nature.

Workshop objectives
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let’s take a look at our goals for today:
- get yourself organised
- manage your time more effectively
- prioritise your time and get things done.
- complete special tasks
- improve your communication skills
- improve your non-verbal communication skills
- empower yourself
- deal with your managers more effectively
- take care of yourself.






For the online delivery option, you will need to have access to a computer with an internet connection.



Your enrolment is valid for a period of twelve months.



1 online multi-choice assessment



CPD Hours - 2


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Student Info – AAMC Training Policies

Do you qualify for Credit Transfer /RPL


  • Suite 1, 445 Melbourne Road,
    Newport, VIC 3015

    Phone: + 61 3 9391 3643
    Fax: + 61 3 9391 3903

System Requirements

  • What computer and software will be needed?
    • Windows XP or Linux based computer with internet connection.
    •  Internet Explorer 8.0 and above OR Mozilla Firefox
    •  Quick Time Player 4 and above
    •  Acrobat reader 6 and above
    •  Adobe Flash Player
    Download speeds
    •  Min 2 Mbps or above speed is required for running video