Professional Development Australia-creative problem solving

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Creative Problem Solving

The nature of human problem solving has been studied for the past hundred years by psychologists.

The past few decades have seen business take much more of an interests in the processes some individuals apply to identify and implement the solutions to their problems. These processes or methods work for any kind of problem, large or small. This workshop will offer you an overview of the entire creative problem solving process, it will also describe as key problem solving tools that you can use in your day to day life.

Workshop objectives

Research consistently demonstrates that visualising clear goals and objectives which are associated with learning ensures the learning occurs more easily and rapidly. With that in mind, let’s review our goals for this workshop.

By the end of this workshop, you will understand how to:

• Recognise problems and understand the creative problem solving process
• Indentify types of information to investigate and key questions to ask
• Ascertain the importance of correctly defining a problem
• Use four different problem definition tools
• Write solid problem statements
• Apply basic brainstorming tools to generate ideas for solutions
• Successfully utilise idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
• Assess potential solutions against criteria of cost/benefit analysis
• Perform a final analysis for successful solution selection
• Be aware of the roles that intuition and fact play in solution selection
• Understand the need to refine the shortlist and the importance of redefining it
• Successfully identify the tasks and resources required to implement the solutions
• Conduct a solutions reality check
• Conduct post solution implementation checks to celebrate successes and identify improvements.

This course is delivered in all states via face to face, correspondence and online methods.

CPD Points - 2

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Student Info – AAMC Training Policies

Do you qualify for Credit Transfer /RPL


  • Unit 5, 17 Foley Street
    Balcatta WA 6021

    Phone: + 61 8 9344 4088
    Fax: + 61 8 9344 4188

System Requirements

  • What computer and software will be needed?
    • Windows XP or Linux based computer with internet connection.
    •  Internet Explorer 8.0 and above OR Mozilla Firefox
    •  Quick Time Player 4 and above
    •  Acrobat reader 6 and above
    •  Adobe Flash Player
    Download speeds
    •  Min 2 Mbps or above speed is required for running video