Adobe Acrobat Reader

To view PDF documents use the Adobe Acrobat Reader

Linked documents tagged with the PDF icon are formated as Adobe Acrobat PDF (Portable Document Format) files. If you wish to view the PDF files you will need to install the Adobe Acrobat Reader on your computer.

The Adobe Acrobat Reader is available for free download from the
Adobe web site

Complaints Procedure

If you have any complaints about the service provided to you, you should take the following steps:

• Contact your course trainer and tell them about your complaint.
• If your complaint is not satisfactorily resolved within three days, please contact  Lisa Ditchburn  on 1800 662 262 or put your complaint in writing and send it to us at PO Box 513, Balcatta, WA, 6914. We will try and resolve your complaint quickly and fairly.
• If you still do not get a satisfactory outcome, you have the right to complain to Credit Ombudsman Service Limited PO Box A252, South Sydney NSW 1235. Phone 02 90047094, Fax 02 90047569. We are a member of this scheme.

AAMC Training Group Pty Ltd trading as AAMC Training Group has its own internal code of conduct for all its employees and is also governed by the Mortgage Industry Association of Australasia Code of Practice and Mortgage Industry Ombudsman Scheme.

Academic Appeal Procedure - Download our pdf